Meet Our Staff
Management
Daniel Bednarczyk
Service Manager
Dylan Marshall
General Sales Manager
Dan Healey
Used Car Manager
Nicholas Zinniel
General Manager
Sales
Kyle Dorfler
Sales Consultant
Brandon Trierweiler
Sales Consultant
Tim Faber
Sales Consultant
Michael Sherwood
Sales Consultant
Randall Mohammed
Sales Consultant
Jon Malmborg
Sales Consultant
Dan Smith
Sales Associate
Cung King
Sales Consultant
Ryan Ley
Sales Consultant
Service
Andrew Bustos
Service Advisor
Leah Hoefling
Service Advisor
Josh Hyams
Service Advisor
Ethan Her
Service Advisor
Finance
Kody Cathman
Finance Manager
Netanya Vanlandingham
Finance Manager
Administration
Shane Bode
Used Car Director
Hannah Elliot
BDC Director
Jennie Etringer
Office Manager
Landon Hodge
Receptionist
Shannon Kelly
Receptionist
Brittany Mulhern
Receptionist
Victoria Schwartz
Receptionist
Rod Winklepleck
Corporate Director of Sales
Internet
Savanna Rucker
BDC Associate
Kyle Dorfler
Sales Consultant
Apr 22, 2025
Schedule make it easier.
Schedule make it easier. friendly And helpful people. Honest people and Service Good. Thank you for all the service
Mar 26, 2025
Our whole buying experience was very unorganized and
Our whole buying experience was very unorganized and chaotic. It started with being shown the wrong vehicle and being convinced it was a different one(more expensive, less miles). Next we were shown a car and started to go through the loan process to be told that the dealer did not have the title for the car and couldn’t sell it. Our salesperson found us a vehicle similar and we set up an appointment for the paperwork to come at 5pm. We completed the online credit app and emailed our salesperson to ensure they had everything needed for our appointment. From experience at other dealers, we believed all our paperwork would be ready to go and be signed. That was not the case. When we arrived at 5pm, we were told the wrong credit app was completed and was still being asked questions about packages and rates without having our credit pulled and the accurate loan numbers. We were then told we were 3 people behind to sign papers. 3 hours later, we were able to sign our papers. While talking to the financial person she shared she is always alone on Thursdays and the sales people always overbook. This was incredibly disappointing to hear. To make matters worse, before leaving our salesperson took me aside and told me that I would be getting a survey and he hopes to count on me for a high rating. No apology, or empathy for our experience. If we had not put a payment down before our appointment, we would have left.
Sep 14, 2023
Had a really good experience from start to finish.
Had a really good experience from start to finish. Everyone listened and worked with the needs of our family. 2nd time buying there, will plan on buying again in the future.
Jul 12, 2023
Just bought our first Mazda.
Just bought our first Mazda. Kyle was very helpful and the entire process was transparent from the start. He really made us feel comfortable with our purchase decision.
May 15, 2023
I had a very good overall experience working with Kyle
I had a very good overall experience working with Kyle for a second time to purchase a car. The dealership has a nice facility and I have had good experiences with their service center over the years.
Daniel Bednarczyk
Service Manager
May 23, 2023
Great service, nice installations.
Great service, nice installations. My salesman, Tim, did a great job helping me finding my new vehicle. Dylan at the finance office made the paperwork process smooth and sales managers, Kim, Jeff, Dan and Nick gave me great deal.
May 04, 2023
Everything was great with this maintenance appointment.
Everything was great with this maintenance appointment. They also detailed my car and it looks like new.
Mar 16, 2022
Great people and enjoyable experience.
Great people and enjoyable experience. Thanks to Dylan, Mark and the General Manager Jeff. Would reccomend!
Mar 05, 2022
Efficient check in, quick service, explained work needed.
Efficient check in, quick service, explained work needed. Service specialist was knowledgeable, kept me posted on progress. Clean dealership.
Mar 01, 2022
Had my oil changed.
Had my oil changed. Work was performed on time at a good price. Danny was very professional. Nice people here.
Dylan Marshall
General Sales Manager
Apr 02, 2025
Patient and answered all our questions.
Patient and answered all our questions. Took a great deal of time after the purchase to teach us about all of the car’s features.
Feb 21, 2025
Appreciated the professionalism and helpful service of
Appreciated the professionalism and helpful service of Tim Faber in our purchase of the CX5.
Feb 11, 2025
Pleasent customer service, work was done on time and done
Pleasent customer service, work was done on time and done well. The waiting lounge was comfortable and had snacks and drinks free of charge.
Feb 09, 2025
Easy to deal with, and great community!
Easy to deal with, and great community! The process felt smooth and definitely a better experience purchasing a vehicle than my previous one. Thank you!
Feb 03, 2025
Communication was great and they where able to help us
Communication was great and they where able to help us get the car we were really interested in.
Andrew Bustos
Service Advisor
Apr 24, 2025
Honestly they treat me right every single time.
Honestly they treat me right every single time. The people are professional, they honor their word. I’m pretty distrusting overall and they’ve done a fantastic job. Subjectively the best dealership experience I’ve had in years.
Apr 24, 2025
Andy was so cooperative, responsible, welcoming ,and
Andy was so cooperative, responsible, welcoming ,and friendly. He managed the service in a right way.
Apr 24, 2025
The staff person I dealt with was very nice and easy to
The staff person I dealt with was very nice and easy to communicate with. I’ve been going in for an oil change as needed. My vehicle was purchased from Russ Darrow. I like this dealership
Apr 23, 2025
Oil change was efficient and checked over car as well.
Oil change was efficient and checked over car as well. Initially discrepancy on cost but was rectified immediately. Will return.
Apr 22, 2025
Service Department is always pleasant, helpful and
Service Department is always pleasant, helpful and informative. The waiting room is also comfortable and clean.
Leah Hoefling
Service Advisor
Apr 24, 2025
Honestly they treat me right every single time.
Honestly they treat me right every single time. The people are professional, they honor their word. I’m pretty distrusting overall and they’ve done a fantastic job. Subjectively the best dealership experience I’ve had in years.
Apr 24, 2025
This dealership is very nice and professional
This dealership is very nice and professional environment. The employees are understandable what the customers wants and needs.
Apr 23, 2025
Excellent customers service, they proactively let me know
Excellent customers service, they proactively let me know about a warranty and quickly performed service. The loaner rental was easy as could be. On the other hand they failed to complete my requested additional service of installing a front license plate. My service sheet also called out a car wash was performed which was not done, writing that something was done that was clearly not done damages trust. I also had to call on Monday to verify if service was done and it turned out to have been complete days before.
Apr 22, 2025
Service Department is always pleasant, helpful and
Service Department is always pleasant, helpful and informative. The waiting room is also comfortable and clean.
Apr 05, 2025
Thank you for oil change and tires and fluids please
Thank you for oil change and tires and fluids please don’t call me to complete another survey
Josh Hyams
Service Advisor
Apr 25, 2025
Appreciated the quick work for the service.
Appreciated the quick work for the service. Reception and service clearly are efficient. And much appreciate it.
Apr 22, 2025
Service Department is always pleasant, helpful and
Service Department is always pleasant, helpful and informative. The waiting room is also comfortable and clean.
Apr 11, 2025
I appreciate their quality work, respectful staff, and
I appreciate their quality work, respectful staff, and convenient location. They take good care of my CX-5!
Apr 05, 2025
Thank you for oil change and tires and fluids please
Thank you for oil change and tires and fluids please don’t call me to complete another survey
Apr 01, 2025
i always appreciate the experience that russ darrow
i always appreciate the experience that russ darrow provides. i love the videos and the clear explanations of the repairs…
Ethan Her
Service Advisor
Apr 24, 2025
The staff person I dealt with was very nice and easy to
The staff person I dealt with was very nice and easy to communicate with. I’ve been going in for an oil change as needed. My vehicle was purchased from Russ Darrow. I like this dealership
Apr 24, 2025
I love the snack selection while I wait, and the video
I love the snack selection while I wait, and the video inspection. It's great to know my career is in good hands while I finish up work.
Apr 22, 2025
Service Department is always pleasant, helpful and
Service Department is always pleasant, helpful and informative. The waiting room is also comfortable and clean.
Apr 22, 2025
Clean, efficient, on time, pleasant!
Clean, efficient, on time, pleasant! Etc etc etc etc etc etc etc etc etc etc
Apr 05, 2025
Thank you for oil change and tires and fluids please
Thank you for oil change and tires and fluids please don’t call me to complete another survey
Brandon Trierweiler
Sales Consultant
Apr 23, 2025
The dealership was great to work with!
The dealership was great to work with!!! Absolutely would recommend!! Brandon was an excellent and knowledgeable salesmen!!
Mar 23, 2025
Nice customer service and friendly staff that was not
Nice customer service and friendly staff that was not pushy. Highly recommend to others folks
Mar 18, 2025
Brandon Trierweiler was the salesman and he answered my
Brandon Trierweiler was the salesman and he answered my questions. it was a pleasant experience and he made sure to follow up after my purchase.
Feb 21, 2025
Appreciated the professionalism and helpful service of
Appreciated the professionalism and helpful service of Tim Faber in our purchase of the CX5.
Feb 18, 2025
My key fob was stolen and I was in a panic.
My key fob was stolen and I was in a panic. Andy reassured me the stolen fob will not be able to start the vehicle. He explained the process and made an turned an otherwise terrible situation into a positive one. Great customer service.
Kody Cathman
Finance Manager
Apr 24, 2025
Honestly they treat me right every single time.
Honestly they treat me right every single time. The people are professional, they honor their word. I’m pretty distrusting overall and they’ve done a fantastic job. Subjectively the best dealership experience I’ve had in years.
Apr 02, 2025
Patient and answered all our questions.
Patient and answered all our questions. Took a great deal of time after the purchase to teach us about all of the car’s features.
Mar 16, 2025
So good at explaining what service needs to done.
So good at explaining what service needs to done. Love it that I can see work being done on my car
Tim Faber
Sales Consultant
Mar 24, 2025
Very friendly and welcoming place!
Very friendly and welcoming place! Knowledgeable staff!! Waiting on paper work was a bit long but overall a good experience!
Feb 21, 2025
Appreciated the professionalism and helpful service of
Appreciated the professionalism and helpful service of Tim Faber in our purchase of the CX5.
Feb 09, 2025
Easy to deal with, and great community!
Easy to deal with, and great community! The process felt smooth and definitely a better experience purchasing a vehicle than my previous one. Thank you!
Dan Healey
Used Car Manager
Apr 23, 2025
Everyone was very friendly and helpful.
Everyone was very friendly and helpful. I wasn’t sure what kind of car I wanted but I was able to give a list of things I was looking for and both Dans found me my dream car. I was able to trade in my car for a great deal. Dan Healey made me feel heard and was very clear about what my monthly payments were going to be. I HIGHLY recommend this dealership for your next car purchase!!
Apr 20, 2025
Dan was very attentive to my needs, him and his team did
Dan was very attentive to my needs, him and his team did a great job explaining everything and making it a smooth transparent process! Keep up the good work!
Apr 06, 2025
Unfortunately the thrill of buying a new car was short
Unfortunately the thrill of buying a new car was short lived. We had confirmed the interest rate both verbally AND via email with the manager. We had came to the dealership with a 2.9% interest rate in mind. We get there. Test drive it again and then we start to talk numbers and all of a sudden it's 4.9% due to the vehicle we selected. Needless to say we were less than thrilled. The manager did not even come to speak to us or apologize for the misinformation and was unwilling to work with us to make up the difference for the wrong information that was provided to us. It did leave a sour taste and took away from an exciting moment.
Michael Sherwood
Sales Consultant
Apr 22, 2025
Schedule make it easier.
Schedule make it easier. friendly And helpful people. Honest people and Service Good. Thank you for all the service
Apr 06, 2025
Unfortunately the thrill of buying a new car was short
Unfortunately the thrill of buying a new car was short lived. We had confirmed the interest rate both verbally AND via email with the manager. We had came to the dealership with a 2.9% interest rate in mind. We get there. Test drive it again and then we start to talk numbers and all of a sudden it's 4.9% due to the vehicle we selected. Needless to say we were less than thrilled. The manager did not even come to speak to us or apologize for the misinformation and was unwilling to work with us to make up the difference for the wrong information that was provided to us. It did leave a sour taste and took away from an exciting moment.
Apr 02, 2025
Patient and answered all our questions.
Patient and answered all our questions. Took a great deal of time after the purchase to teach us about all of the car’s features.
Randall Mohammed
Sales Consultant
Feb 21, 2025
Appreciated the professionalism and helpful service of
Appreciated the professionalism and helpful service of Tim Faber in our purchase of the CX5.
Feb 03, 2025
Communication was great and they where able to help us
Communication was great and they where able to help us get the car we were really interested in.
Nicholas Zinniel
General Manager
Feb 15, 2025
Great work!
Great work! I really appreciate the awesome customer service and overall experience. Thank you so much!
Feb 09, 2025
Easy to deal with, and great community!
Easy to deal with, and great community! The process felt smooth and definitely a better experience purchasing a vehicle than my previous one. Thank you!
Jon Malmborg
Sales Consultant
Apr 08, 2025
Still looking for a car, but our visit with Jon was
Still looking for a car, but our visit with Jon was great, and we are looking forward to purchasing from him. He was honest, and full of integrity.
Dan Smith
Sales Associate
Apr 23, 2025
Everyone was very friendly and helpful.
Everyone was very friendly and helpful. I wasn’t sure what kind of car I wanted but I was able to give a list of things I was looking for and both Dans found me my dream car. I was able to trade in my car for a great deal. Dan Healey made me feel heard and was very clear about what my monthly payments were going to be. I HIGHLY recommend this dealership for your next car purchase!!
Cung King
Sales Consultant