Welcome to Russ Darrow Mazda of Madison

I really like the feature where they send you a video of your vehicle and plainly, honestly talk about it’s condition

I always get fast and honest service at Russ Darrow Mazda. Scheduling appointments is easy and they keep me updated on status via text while I wait.

Great job to work with, they were thorough and always willing to answer the myriad of questions I had while they were working on my CX-9. I would highly recommend them! Special call out to Ethan and Danny for their guidance through throughout this process.

Every time I go into this shop for service they are kind quick and efficient. I have no complaints from Russ Darrow of Mazda

Nice place, good service, enjoyed the treats.

I arrived a few minutes early, and was promptly checked in. My service advisor, Joshua Hyams, was fantastic at explaining what would be done and how long it would take. He answered all questions and gave me a report on what the mechanic had found and done. I highly recommend Joshua to anyone who needs service at Russ Darrow Mazda Madison.

Thorough and professional.

Very quick and friendly. I didn’t have a scheduled appt and they still got me in. Thank you!

I am beyond impressed with the video review of my vehicle inspection, the quote, the service and the repair work. Even though it is a bit out of the way for me, I will be using your shop for all my service needs.

My car is always well taken care of at Russ Darrow Mazda. Everyone is very friendly, helpful, and knowledgeable.

Fast and pleasant service

Always professional service with a comfortable waiting area. The staff is excellent!

Great communication and updates. I like that you are provided with a video so you can trust what needs fixing actually does. Great service with pick up or loaner cars when waiting for service

So happy to have bought our car from Russ Darrow Mazda. Very kind staff.

Very professional, felt safe for me and my car

Awesome service

Great experience! Oil change was very quick - in and out in about 40 minutes.

Leah was excellent! My 2006 Mazda 3 is turning into a classic, and Russ Darrow fixes it up to keep on moving with the Zoom Zoom. Thank You!

Excellent service. They were friendly, kept me informed, and didn’t push any unnecessary replacements or repairs. Highly recommend.

Everybody was very professional and knowledgeable. They answered all my questions and provided me a very detailed explanation. I am very pleased with the service and yes I will continue to visit for all my future car maintenance and repairs. Great service!

The Russ Darrow Mazda Service staff is wonderful! Danny is a great manager and his team is courteous, professional and very helpful.

Great service, comfortable waiting room, nice people!

Very professional. The Great service.

My service rep was knowledgeable and professional. Very nice. I did have sticker shock with the price of an oil change. Wow😱

I stopped in on a Friday afternoon without an appointment when my check engine light suddenly came on. The staff and technicians were able tofit me in and make the needed repair using in stock parts and I was on my way in only 1.5 hours. I was very impressed .